The effective facilitator must at a minimum understand: Their role; what a progressive discussion looks like; when successes are achieved; how to steer a group to effectivity without influencing outcomes. Eight 45-minute sessions are proposed, using a 10min/30/min/5min format (delivery/exercise/summary).
Aspects of Emotional Intelligence (EI) are embedded within the last three sessions (adversity in individuals; group dysfunction; reaching common ground).
- Differences/crossovers between Facilitation vs Mediation, Negotiation, Influencing, Leading.
- Content versus Process, responsibility versus role, and other essential distinctions
- Laying the foundations for great sessions – preparation, pre-emption & positive pathways
- Recognising, implementing and tailoring the most-established models and tools
- Measurement – how to recognise and communicate progress mid-session and post-session
- Dealing with adversity: Individual types, common situations, interventions, suggested responses
- Group dysfunction: Recognising and moving above group dynamics, ‘hot buttons’ and inhibitions
- Reaching common ground: Recognise consensus, aggregate every session into decision-points